All systems are operational

Past Incidents

Friday 8th October 2021

No incidents reported

Thursday 7th October 2021

Call Failures

Some customers may experience problems calling video addresses using the call.sl domain. StarLeaf is investigating an issue related to DNS services outside of the StarLeaf cloud.

In the meantime, users experiencing call problems can replace the ‘call.sl’ part of a video address with ‘starleaf.me’

For example, ‘test@exampleco.call.sl’ should become ‘test@exampleco.starleaf.me’

This is now fixed.

Wednesday 6th October 2021

No incidents reported

Tuesday 5th October 2021

No incidents reported

Monday 4th October 2021

Call disconnections

A small number of customers hosted in one of our US data centres may have experienced some call disconnections and meeting room systems being temporarily unable to connect. This is now fixed.

Sunday 3rd October 2021

Call disconnections

A small number of customers hosted in one of our US data centres may have experienced some call disconnections and meeting room systems being temporarily unable to connect. This is now fixed.

Saturday 2nd October 2021

No incidents reported