Connection issues to one of our UK data centers for a small proportion of BT customers
12:15 - We can see that connections for affected customers have been restored.
11:35 - BT are having a national outage in the UK. This is not affecting the StarLeaf service. However a small number of customers who have BT as a service provider are experiencing problems connecting to our UK data centers.
13th November 2019
No incidents reported
12th November 2019
Calling and RegistrationConnection failures to the UK
11:05 UTC - All services are now restored
10:56 UTC - There have been endpoint connection failures for some users hosted out of the UK.
StarLeaf Portal unavailable for some users in Paris
10:42 UTC - All services are now restored
10:18 UTC - The StarLeaf Portal is unavailable for some users in the French region